Smarter Queues,
Smart Staffing.
Zwoop's AI platform eliminates long lines and optimizes staffing—before problems arise.
Our Products
Cutting-edge AI solutions designed to transform queue management and staff optimization

TwinQ
Edge AI for Intelligent Queue Management
TwinQ is our flagship edge-AI solution that revolutionizes queue management. Using advanced computer vision, holistic feature tracking, and smart queuing theory combined with machine learning, TwinQ provides real-time insights and predictions. The onboard LLM analyzes tracked data to deliver intelligent staffing recommendations, ensuring optimal resource allocation and minimal wait times.
Advanced AI Processing
Edge computing with onboard LLM for real-time analysis and decision making
Holistic Feature Tracking
Tracks line movements using comprehensive visual features and patterns
Smart Staffing Recommendations
AI-driven insights for optimal staff allocation based on queue dynamics
Real-Time Predictions
Instant wait time estimates and queue flow predictions
Privacy-First Design
Edge processing ensures data privacy and security compliance
Cloud Integration
Seamless sync with cloud dashboards for comprehensive analytics
More Innovations Coming Soon
We're constantly developing new AI-powered solutions to help businesses thrive
Stay UpdatedAbout Zwoop
Pioneering the future of intelligent queue management and staff optimization
Our Mission
To revolutionize queue management and staff optimization through cutting-edge AI technology, making businesses more efficient and customer experiences more pleasant.
Our Vision
A world where AI seamlessly orchestrates business operations, eliminating inefficiencies and creating delightful experiences for both businesses and their customers.
Our Values
Innovation, efficiency, and customer-centricity drive everything we do. We believe in the power of AI to solve real-world problems and create meaningful impact.

Jacob Fein-Ashley
Founder & CEO
As a Ph.D. student at the University of Southern California, Jacob combines deep academic research with practical innovation. His work focuses on the intersection of artificial intelligence, computer vision, and queuing theory, leading to breakthrough solutions that address real-world challenges in business operations.
Driven by a passion for efficiency and optimization, Jacob founded Zwoop to bring cutting-edge AI technology to businesses of all sizes. His vision is to make intelligent queue management and staff optimization accessible, affordable, and impactful for organizations worldwide.
“AI shouldn't just be about automation—it should be about augmentation. Our goal is to empower businesses and their teams to work smarter, not harder.”
Research-Driven Innovation
Our solutions are grounded in rigorous academic research and real-world testing. By combining theoretical foundations with practical applications, we create AI systems that are not just smart, but also reliable, scalable, and genuinely useful for businesses.
Get in Touch
Ready to transform your queue management? Let's discuss how Zwoop can help your business thrive
Let's Build the Future Together
Whether you're interested in implementing TwinQ, exploring partnership opportunities, or just want to learn more about our technology, we'd love to hear from you.
Request a Demo
See TwinQ in action and discover how it can revolutionize your operations
Partnership Inquiries
Explore collaboration opportunities and grow together
Technical Support
Get help with implementation and optimization